PRIVACY POLICY | MARCH 2021

IN LINE WITH THE GDPR GUIDELINES AS OF 25TH MAY 2018, NATURAL WONDER IS COMMITTED TO PROTECTING YOUR DATA.

IF YOU HAVE ANY QUERIES ABOUT DATA PROTECTION AT NATURAL WONDER, PLEASE CONTACT US AT NATURALWONDER.ORG.UK

Natural Wonder is committed to protecting your privacy. This statement explains how we use any information you give to us and the ways in which we protect your privacy.

We ask you to read it carefully. We may be required to change it from time to time so we also ask you to check it occasionally to make sure you are aware of the latest version.

HOW WE COMPLY WITH THE DATA PROTECTION ACT OF 1998 AND 2018 TO BE EFFECTIVE FROM 25TH MAY 2018

We treat any personal information (which means data from which you can be identified, including your name, address, e-mail address, etc.) that you provide us, or that we obtain from you, in accordance with the provisions of the Data Protection Act. Under this Act, we have a legal duty to protect any information we collect from you.

Any amendments to this policy will continue to be in accordance with the provisions of the Data Protection Act 1998.

HOW WE COLLECT INFORMATION ABOUT YOU

When you attend Natural Wonder, whether you come to just a one-off session or a series of sessions, we will ask you to complete a registration form and so therefore receive information about you and your child/children who attend our sessions.

You may give us the information when you:

Attend your first session with us in any half term camps or series of sessions
Book a children's birthday party
Book for holiday camp with us
When you sign up to any of our waiting lists
When you let us know about a change in your personal circumstances (for example, if you change your name when you get married or move house).
We may receive it from another organisation, for example, should we be required to work with the local council.

HOW WE USE YOUR PERSONAL INFORMATION

We use information that we have about you and your children for the running of Natural Wonder. These generally fall into the following areas:

Administration – This applies to past, current and potential future children and their parents / guardians.
We use this information for the provision of child care, in the event of an emergency and for marketing to keep you up to date with future events or services.

The types of personal information we collect and use include:

The personal details of your child including name, address and date of birth
The personal details of yourself including contact details, name, phone number, address, email address
Details of a next of kin or someone we can contact in the event of an emergency
Medical information (so we can cater for any special needs)

3. Keeping you informed – This applies to current, past and potential future children and their parents / guardians.

We use this information to keep you updated about events at Natural Wonder e.g. to let you know about news, events and changes in schedules.

The types of information we collect and use include:

Email address. So we can email you updates and newsletters. (Note: This is optional, and you can opt out of receiving email updates at any time)
The personal details of yourself including contact details, name, phone number, address, email address

WHO WE SHARE YOUR INFORMATION WITH

Generally, we only use your information within Natural Wonder. There are some occasions when we need to share personal information about you and / or your child with third parties. These are:

Every now and again, we receive requests for information from schools, government departments, the police and other enforcement agencies. If there is a proper legal basis for sharing your personal information, we will provide it to the organisation that is asking for it.
In case of an emergency, we may need to share with the emergency services details of your child including details of any medical conditions as provided to us by you.
To contact you when we want to inform you about events at Natural Wonder

WHERE WE STORE PERSONAL DATA

We use third party data processors, these are secure online systems and any personal information shared with us is stored securely for necessary use by Natural Wonder.

The following systems are in use and their terms of service/privacy statements and policies can be found below.

Google drive: Google drive, an online cloud-based storage system, is used for necessary data storage including personal information when relevant. Google Drive terms of service state, "You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours." Google privacy policy can be found here.
Holiday camps and one off sessions: We use a booking system called Class for Kids take and manage our holiday camp bookings. Class for Kids privacy policy can be found on their website.
Wix Ascend CRM : We utilise Wix Ascend CRM and their privacy policy can be found here

WHERE WE PROCESS PERSONAL INFORMATION

As we use third party storage systems (detailed above), personal information may be stored in servers outside of the United Kingdom. We will only use your personal information in the United Kingdom.

OUR COMMITMENT TO YOU

We will process your personal information in line with the Data Protection Act. This means that we will:

Only collect and hold information about you which we need for some reason;
Keep your personal information up to date and accurate (to help us do this, please let us know if any of your details change);
Take appropriate steps to protect your personal information from being used without permission, or illegally, and to safeguard your rights; and
Destroy your personal information in a secure way once we no longer need it.

YOUR RIGHTS OVER YOUR PERSONAL INFORMATION

You have certain rights over your personal information. Most importantly, you have a right to ask for a copy of all the personal information we hold about you but there are some legal exceptions to this, such as information which is confidential to Natural Wonder. If you would like a copy of your personal information, you should contact us on hello@naturalwonder.org.uk.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.naturalwonder.org.uk

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you attempt to contact us through the Site, we collect certain information from you, including your name, email address, your website address, how you found us, how you would like us to contact you and when and a message. We refer to this information as “Contact Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Contact Information.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

We use contact forms to collect your Contact Information from you.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

PRIVACY POLICY | MARCH 2021

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